We at Champella Ventures aim to provide you with the best shopping experience. If for any reason you are not completely satisfied with your purchase, our return policy ensures a hassle-free process:

• Eligibility for Return: Items are eligible for return within 7 days of delivery, provided they are unused, unworn, and in their original packaging, with all tags attached.
• Non-Returnable Items: Certain items, such as intimate wear, cosmetics, and final sale items, cannot be returned for hygiene reasons.
• Return Process: To initiate a return, contact our support team with your order details. Once approved, you can ship the item back to us.
• Refunds: Upon receiving and inspecting the returned item, a refund will be processed to your original payment method within 7-14 business days.
• Exchanges: We offer exchanges if the product you received is defective or damaged. Please notify us within 48 hours of receiving the product.

Your satisfaction is our priority, and we are here to assist with any concerns regarding your purchases.